Our Reviews

My appointment was at 10:00 a.m. I arrived on time they took my Traverse right back and I waited for my Traverse and at 11:03 it was ready. I was asked if I needed anything and very friendly. Thank you.

Very poor experience. Was told manager would call the next morning to discuss a problem and never heard from them therefore car never got fixed. Then when called to ask for the manager, he claims he knew nothing about it.

couple of pointers....use a checklist, send it to the customer so they can get everything ready instead of having to "one by one" text or email needed documents. This would be very beneficial especially to those buying over the phone or in other towns, such as myself. Secondly, if delivering a vehicle make sure there are not red bug splatters on the car from delivering it, mabye a quick wash before delivery, clean the inside windshield from stuff that was peeled of during acquisition, and even if it is an ev vehicle at least charge it to 80% not deliver it to the customer with 30% and no charging cord. EVERY ev sold should come with at least a 110v charging cord, instead of here u go, u have to go charge it now...somewhere...(all which was done to me). The funding was easy to get with good rates, the gentleman who did mine was newer (and young) but that was ok, we all have to learn our jobs and he was mostly competent and knowlegeable. I can attest that a couple of these are superficial and not that big of a deal but thats what would make me come back to this dealership instead of an in-town one. Attention to details go a long way in customer satisfaction, and a few small tweaks you would have a 5 star rating.

I was pretty negative in the dealership over the past several years, but it seems almist like a new place! Timarie has been SO helpful over the past several months. Never had a better experience anywhere, from a customer service viewpoint. She really is quite refreshing! She is on top of things, and keeping us up to date on what is occurring. Thanks so very much!

The parts took longer than expected to arrive which was frustrating. I would have liked more communication from the body shop to let me know what was happening instead of having to call them to find out the status.

The service department greeted me immediately and gave me an estimate on how long the service would take. The service time was much shorter than estimated.

The people are always very friendly knowledgeable and do a great work

Had to wait far too long for a vehicle with 7000 miles on it that was totally disabled to get fixed. Our vehicles are more than a mode of transportation; we ranch and rely on vehicles to be dependable. it's how we make a living. For a new vehicle to be down this long is completely unacceptable, will most likely affect my future purchases.

Good excellent people to work with

Excellent experience. Vanya Montgomery met me outside and from then on it was all a very pleasant, easy, and enjoyable transaction. She answered all my questions on the vehicle and explained all options available in the financing and discounts I could get. She was very personable , friendly, and showed she cared about the customer and having a good experience. I will definitely be using her for any of my future purchases. Lacy Jensen in finance was very helpful as well and broke down the financing for me answering any questions I had. Also, very friendly and cares about the customer experience. I would have to say this is the easiest and best experience I've had buying a vehicle.

Service writer was amazing and kept me updated on repair progress

I have bought several vehicles from this establishment, always treated very well. Tanya is my favorite, she will definitely fix you right up!!!

Timarie was awesome. Worked me into the schedule to fix an electrical issue before a long road trip. Thank you.

All was very professional. The salesman Vanya is so polite and went the extra mile to make sure we learned all thee features of our new equinox. We just love our new purchase. And thank all involved with our purchase. Thank you Whites.

Truck was returned with a missing screw for hub cover on brand new aftermarket wheels. Wheel manufacturer does not sell replacement parts. Oil life % not reset. Tires rotated, but pressure not adjusted (different front and rear manufacturer recommended). Does not appear other fluids were checked or refilled. Truck was dropped off at 7:05-7:10am, and I received a text a 7:40am the truck was ready. Definitely a rushed and haphazard job.

Branden is always helpful!!!

Tanya is very informative and so helpful with my new car explained all of the new features

Great service

The dealership felt like home. Everyone is professional. We are glad we went to Whites Frontier to buy our Chevy truck. Tim and Skyler made our buying experience a great one.

The entire team at White's Frontier is amazing to work with. Every time we have done business with them! Top notch buying experience!

Vanya is friendly, passionate to tell me about each vehicle I was potentially interested in before deciding on which one was best for me! Clean dealership, easy to navigate.

Tim was very helpful. He got us into the right size suv. Wouldn’t hesitate to recommend him to family or friends when looking for a vehicle.

Absolute great customer service. Communicated in a timely fashion, worked diligently to find me the vehicle I wanted. I appreciate Vonya so very much and Chris for working as a team to make get the vehicle I wanted to me in 2 days!!! Thank you!!!

I had a great experience with Whites. I was kept well informed throughout the repair process and treated very professionally when I picked up my car.

Whites always takes good care of my vehicle, gets me in promptly and it is always ready when they promised it would be.

They were great about keeping in communication. They were knowledgeable.

Great from the greeting when I walk in to the excellent tech who fixed my truck.

Tanya Pzinski was awesome. She was prompt in returning calls and inquiries. She even went in on a day off to accommodate the deal.

Vanya is amazing the whole process was quick and easy

Oil Change on my 2023 Colorado. Appointment was on-time and once my vehicle was finished, they came out to the waiting room to get me over to the payment area and on my way.

Always prompt and friendly service

Sales staff very nice,

Service was great, and everyone there is very easy to deal with and friendly.

I always have a great experience! They are fast an easy to deal with.

Quick and painless.

Quick in getting our car fixed and very polite and informative throughout the process.

Tim did a great job. Informative, patient, engaged, accommodating and I felt like he had my best interests at heart.

great to work and very helpfull

Took my car in immediately and had it back the next day. The team went over and above to help me out.

I was in a crunch for time & the service people got me in & out. Very friendly & helpful. The young lady at the service desk & the mechanic were great.

Great with communication and and getting my truck finished

Awesome experience

We had routine maintenance work done on 2 vehicles. Appointments were easy to set up and the service was excellent.

We were very pleased with our sales associate(s). This is probably the 4th time we've purchased a vehicle through the dealership, and it's always a seamless experience! Thanks!

Great process from start to finish. Excellent.

Tanya is the best 👍

All went well. Fast and friendly service.

Excellent

Unable to go to the Dearler , Vanya Montgomery came to us and handled things in our office.

Skyler and Tanya were great to deal with

They did a great job

Tori was very helpful. When I dropped off my vehicle there was a young employee whining about working and claimed to be moving slow and glad he had an entire hour to rotate tires. I was getting warranty work done but use oil change services. That display was so unprofessional and would never want that tech working on my vehicle.

You can't even put a window sticker in the truck that you changed the oil in. Makes me wonder what else you didn't do.

Told would take an hour but had to go to dealership after two hours as when I tried calling always went to voicemail. Vehicle wasn’t ready as they were waiting for call from me. Told them I had called back but had to leave voicemail. Technician was waiting for answer from me which I had called back about 5 minutes later. Tried telling me I was calling wrong number so I called it while I was standing there then excuse was we can’t always check our voicemails. Said need to find another way for customer to call technician back so they can finish their work. Won’t go back to this dealership.

Tanya is always easy to work with Friendly and very knowledgeable!

Vanya was great to work with and helped with every step from test driving vehicles, finding the right vehicle and setting up all the features of the vehicle. We will be coming back to her for any future purchases.

I have always had good service at Whites Frontier. I have purchased numerous vehicles from the dealership and taken all of them there for service. Most recently I took one of my vehicles in for an oil change and rotate on 4/21. Upon pickup my wife drove the vehicle home and the check engine light came on. The following day I took in another one of my vehicles for oil and fuel filter change. When complete I started the vehicle and the check engine light came on. I had the staff pull the code in both vehicles and it was determined during service the techs that serviced the pickup broke a sensor wire when checking the air filter and when servicing the XT4 did not reassemble the air cleaner box properly causing a rich fuel indication. A routine oil change ended up causing me 6 hours out of my day. I would like to note, the two service managers Tori, Brandon and the ASE mechanic Dane were great and have always been every time I bring in a vehicle. In conclusion the tech or techs that changed the oil and and performed the service in my two vehicles did not take their time servicing the vehicles thus causing damage to one and incomplete assembly to the other. Dane, Tori and Brandon ensured the situation was corrected however it did cause the customer 6 hours out of his day. Would definitely recommend ensuring the techs are properly trained and double check their work before releasing the vehicle back to the customer. This raises concern the next time I bring a vehicle in for service. Please feel free to reach out to me if there are any questions.

Did communicate very well about the issue. Still working through it.

Excellent service.

Austin Crimm, was my salesperson and he did an outstanding job! I called and let him know that were from out of state and let him know what vehicle that my husband and I wanted. He made everything happen within a few hours with help of the awesome staff at the dealership! Austin, always kept in contact with me with each and every step and made this a smooth transaction from start to finish!! We would highly recommended him and dealership!!

White's Frontier Motors diagnosed the problem with my Trailblazer, got it fixed and fixed correctly the first time, and Tori did an excellent job keeping me updated as to the progress of the repairs. Thanks again!

Smooth and efortless transaction with vania and skyler attentive to detail and to my needs

They always get us in when they can get the job done and do it correctly every time

Treated me fairly

Great Service

Tori was great, she gave me a quote, and stuck with it. The mechanic spoke with me, Brian!. He informed me of other issues, answered my questions! Tiffany I think was her name, was very nice, on check out. I was very impressed, I believe the quality of a business is determined by the employees.. yours were great!! I will recommend White’s! And I will use them again!!! 5 stars! You can publish this, but, plz use only my first name. Thank you.

Ted H. our salesman and Skyler W. General sales manager were a pleasure to work with! The transition from one truck to the other was very smooth. We had follow up question several times the next week and they both answered very quickly.

Brendan was my service provider and kept me updated on my vehicle

Came in for an oil change and tire rotation. From the beginning it was bad. Confirmed an appointment via text to find out I had no appointment. Service people could not rotate tires. Ask for windshield wiper to be replaced and was told it wasn’t necessary. Never heard that one since I knew I was having trouble with it.

Everyone was nice and provided a quality experience! Branden was very friendly and through in checks made on our vehicle.

Took my vehicle in for a couple warranty issues. Some were addressed others not. And were said to be 100% working. I left for 1 hour and had to return vehicle for the faulty part. They agreed this time the issue is real. The service dept woman is unpleasant and very difficult to have a simple conversation with. She is very defensive and I felt rude. Lacy inside is absolutely amazing very helpful and has the customers interest at heart. The service dept head was very understanding and wanted his customer happy. Just wish the service would listen more when an issue is addressed. I understand they have a due diligence for warranty repairs. But this issue was never addressed fully hence an appt is being made 1 hour after picking up my vehicle and I asked before leaving the shop is my running board going to work and was told 100%.

Timarie got my vehicle in same day. Very easy and pleasant experience.

Enjoyed work8ng with Vanya she was very professional and pretty too lol

It was fast and the salesperson was patient with me on what I wanted to test drive

Great service.!!

Quick in getting our car fixed and very polite and informative throughout the process.

The girl in charge of service department is awesome

Where do I start, this dealership is so disappointing with so many issues that it just wants me to get rid of my GMC and go over to another manufacturer. Firstly my truck was captured on my wife's name and I lost GM reward points, took plenty of effort to get this rectified, secondly booking or scheduling a service visit is just a joke and frustrating, from never been able to get someone to help you and having to move mountains to get service to not using the online booking portal to having to repeat yourself all the time from when you call to when you bring in your vehicle and everything is written on paper, in what world in the 21st century. Then comes the extremely poor communication and lies of what really is going on with one's vehicle when its at the dealership for a service or even diagnostics. On top of this the service manager just doesn't care, when approached to speak about a problem, I was told he doesn't have time to help me as he is going into a meeting and I need to make it quick. I have logged a complaint with GM and still have not received a meeting or call from the dealer principal. Thr only good experience I have had was from the sales and parts departments. So guess where you problem lies, sad that everyone in the community has the same to say as i do about this dealership. Guess this survey will go unchecked like all the other.

Very good!

Knowledge professional and very nice staff. Knew everything about the truck I bought. All my questions were answered

Had an oil leak that I believe was missed on the carbravo inspection. Should have been covered by warranty but I went over the 1000 miles. They did pay half after I complained. But service was way overpriced. Not sure I'll be returning as a customer

My check engine light came on and I saw that it was an Emissions error. I called Whites service desk and talked with Tori Beck Service Manager. Tori told me to come in and she let the diagnostic team know I was coming in. I arrived Whites about four hours later and Tori got me checked out and verified the emissions DEF build up was causing the problem. Technician cleaned the sensors and had me back on the road a few hours later.

Great people, no pressure, just helpful

Everyone was very friendly, knowledgeable and helpful.

very friendly and explained everything thoroughly

I booked my appointment online and they were overbooked but had no problem taking care of me. All services were excellent oil and filter changed tires rotated and proper air pressure added then sensors were reset. Everything was done properly. Staff was nice with a great attitude.

Waited about one hour for my first oil change and tire rotation along with multi point check

Brought in my vehicle on a Monday late afternoon and they immediately addressed my concern. By end of business day they told me the issue and said it would be done by Thursday morning. It was completed by Wednesday end of day. So far no leaks and everything working as it should. My first time there. I will return for any other vehicle issues.

Way too expensive for an oil change an8 d tire rotation. Nice gentleman told me a new air filter was 49.95. Too much but I was ok with. Looked at the bill after and was charged over 80. 250 is silly for the total bill. Iove the place but nobody is going to these prices.

I have always had a positive experience dealing with the service department and the techs. They take care of everything in a timely manner and get it done right the first time.

Quick quality service

It appears the problem was fixed, but it took 2 full days for what was probably a 1 hour repair.

Great timely service.